Black Friday Retailers
Refund and returns policy
Our 30-day return window, the condition we ask for and how to start a return.
Our standard return window is 30 days from delivery. Items must be unworn, in their original packaging, with all tags and inserts included.
How to request a refund
- Email [email protected] with your order number and the item you want to return.
- We reply with a return authorization and shipping instructions.
- Send the parcel back within seven days of authorization.
Refund timing
Refunds are issued to the original payment method within five to ten business days after the return passes inspection. Shipping charges are refunded only when the return is due to our error.
For full details, read the returns policy.